PRIVACY POLICY
ABOUT BEZZIETRAVEL
Welcome to the bezzietravel.com website. This website is owned and operated by BEZZIETRAVEL, recorded in the Ministry of Law and Human Rights of Indonesia. (“We”, “Our”, “Us”, “BEZZIETRAVEL”, “bezzietravel.com”, or “BezzieTravel”) provides website and travel information services available online via the domain: bezzietravel.com or mobile website: m.bezzietravel.com and various other online accesses that are already or will be available in the future. You can identify the BEZZIETRAVEL that hosts a particular service and is responsible for your information under this Privacy Policy. Please note that your use of our Services is additionally subject to the BEZZIETRAVEL Terms and Conditions.
BEZZIETRAVEL, as a travel information service, facilitates the connection between travelers and various travel services and products provided by third-party entities known as "External Sites". These services include flights, accommodations, rental cars, and other travel-related offerings that are currently available or will be in the future. In order to provide these services, personal information may be shared with third-party travel providers, which encompass online travel agencies, hotels, rental car providers, airlines, and other relevant entities.
BEZZIETRAVEL’S PRIVACY POLICY
This Privacy Policy governs and/or elucidates all the services offered to you ("User") for utilization, encompassing both services operated by us or our affiliates and/or Travel providers. In order to uphold your trust, we are dedicated to preserving the utmost confidentiality of your personal data, as we highly value your privacy.
SCOPE
PURPOSES
Your information will be used for the following purposes:
Reservations: Your personal information is utilized by our Travel providers to facilitate your online reservations. This involves transmitting the necessary details to the relevant service providers as well as our own customer service department.
Improvements to our services: In order to gather your valuable feedback, we may utilize your information to solicit your comments regarding your encounter with any of the services you availed from us. To ensure the confidentiality of your personal details, the specific information you provide will not be shared with the service providers unless you explicitly state otherwise. Additionally, we may employ your data for analytical purposes to enhance our services and online platforms.
Account administration: Our Website offers the option to create a user account with our Travel providers. By providing your information, our Travel providers can effectively manage your account and carry out necessary maintenance and optimization procedures. This allows you to have full control over your reservations, make payments efficiently, access exclusive promotions, simplify the reservation process, and customize your personal settings. Additionally, you can create and share lists, review past accommodations and reservation history, as well as access other relevant information about lodging and destinations that you have provided. Furthermore, you can easily access and review any comments you have posted regarding the lodging establishments you have stayed at.
Marketing: Apart from the marketing initiatives conducted via cookies (our Cookie Policy can be accessed here), we utilize your data to deliver personalized newsletters tailored to your preferences, showcase content that aligns with your interests, including targeted advertisements (ads based on your preferences and interests, displayed on external websites), and perform comprehensive market research to consistently provide you with the latest trends and travel options.
Market research: At times, we may invite you to participate in some type of market research. Of course, we will not use any information that cannot be aggregated and depersonalised, unless you consent to such use.
Fraud detection and prevention: We may utilize personal information to identify and thwart fraudulent, unlawful, or undesirable activities, as mandated by law and in good faith.
Advertising content: When you visit our website or use our application that has advertising space displaying our ads, it is likely that the ads will contain our cookies. With your consent, these cookies may be stored on your device, enabling us to identify your browser for a certain period of time. We incorporate cookies into the ads we distribute through third parties, which are linked to the browser settings of the device you used to access the official BezzieTravel website.
We would like to notify you that your data will be preserved and adequately safeguarded throughout your association with BezzieTravel. It will only be retained for the duration required to handle any legal proceedings arising from any liability associated with the data processing. Rest assured that we will always adhere to the terms outlined in the relevant laws.
LEGITIMATION
The primary legal bases for processing your data typically involve obtaining your consent (e.g., when you subscribe to our newsletter) or the necessity of processing to fulfill a product or service contract you have entered into with us.
Different countries involved in your relationship with BezzieTravel may have legal requirements for processing your data. These requirements may pertain to tax matters or border issues.
Despite the above, there may be extraordinary situations where the lawful basis for processing your data is of genuine concern. While we may not have the ability to exempt such processing, we guarantee that your data will be limited and handled in accordance with the highest standards.
Please be advised that if you object to certain forms of data processing, it may impact your ability to utilize certain contracted products or services. Consequently, we absolve ourselves of any responsibility for any consequences that may arise from such circumstances.
SECURITY
We ensure the utmost protection of your personal information by adhering to data protection laws and implementing state-of-the-art security measures. Our commitment to safeguarding your data includes utilizing advanced encryption, access control systems, and following all necessary protocols. Rest assured, only authorized personnel with specific duties will have access to your information.
YOUR CHOICES AND RIGHTS
Choices Regarding Electronic Communications
Email. To stop receiving marketing and promotional emails from BEZZIETRAVEL, simply click on the "unsubscribe" link provided in those emails. Alternatively, if you have an BEZZIETRAVEL account, you can adjust your account settings to opt out of marketing emails. It's important to remember that even if you choose to opt out of marketing communications, we will still send you service-related messages, such as booking confirmations, to ensure a seamless experience.
Push Notifications (on Mobile Devices). You can use the settings on your mobile device to enable or turn off mobile push notifications from BEZZIETRAVEL.
Text Messages. If you no longer want to receive text messages from BEZZIETRAVEL, reply STOP (or as otherwise instructed) to the text message. If you have a BEZZIETRAVEL account, you may also adjust your account settings to opt out of text messages.
COOKIES AND INTEREST-BASED ADVERTISING
For more information on how to manage your preferences for cookies, online tracking, and online advertising on Our Websites or Services, please refer to our Cookies and Interest-Based Advertising page. Please note that our technology does not currently support the recognition of "do-not-track" signals from your browser.
CHOICES REGARDING SHARING WITH THIRD PARTIES
As described above in the How We Share Your Information section, we share your information with third parties for their own purposes or work with those partners to support their own marketing purposes. You can opt out of sharing your information with:
Our group companies, for their own marketing purposes;
Travel providers, for their own marketing purposes
Other business partners, who use information for their own marketing purposes
HOW TO CONTACT US
If you require any assistance or additional details, please feel free to reach out to our Customer Service team or send us an email at contact@bezzietravel.com.